In-Stock Items: 1-3 business days (typically faster)
Pre-Orders/Restock Items: 7-14 business days (we’ll notify you via email)
Peak Seasons (Holidays/New Releases): Allow +2-4 days for processing
International & Domestic Shipping Available
Exceptions: Certain licensed products (e.g., Sanrio, Chiikawa) may have regional restrictions due to brand agreements.
| Warehouse Location | Estimated Delivery Time |
|---|---|
| Australia (Melbourne) | 2-7 business days (AU) / 7-14 days (Asia-Pacific) |
| Japan (Tokyo) | 3-10 business days (Asia) / 10-21 days (Americas/Europe) |
| China (Nanjing) | 3-14 business days (Global) |
Note: All shipments are air freight for speed and security.
Tracking Numbers: Provided via email once shipped. Or tracking on Website.
Customs/Duties: International buyers are responsible for any fees.
Address Accuracy: Double-check your shipping address – we can’t reroute packages after dispatch.
Lost Packages: Contact us within 14 days for investigation assistance.
Email: Reply order conformation email (Include order #)
