Privacy Policy

Last Updated: [Date]

1. Information We Collect

We collect the following when you use our site:

A. Device Information (Automatically Collected):

• IP address, browser type, time zone

• Cookies (view/edit via browser settings)

• Pages/products viewed & site interaction data

B. Order Information (Provided by You):

• Name, billing/shipping addresses

• Payment details (processed securely via PCI-compliant gateways)

• Contact info (email/phone for order updates)

C. Special Notes for IP Products:

• License verification may require additional brand-specific data collection during wholesale purchases.

2. How We Use Your Data

Primary Uses:

• Process orders & prevent fraud

• Ship from AU/JP/CN warehouses

• Send transactional emails (order confirmations, tracking)

Optional Uses (with consent):

• New product announcements

• Personalized promotions for licensed collections (Chiikawa, Sanrio, etc.)

• Customer service improvement

3. Data Sharing

We only share data with:

• Shipping Partners (DHL, FedEx, etc.) for delivery

• Payment Processors (Stripe, PayPal) - we never store full card numbers

• Licensing Partners (Miniso/Toptoy/Chongker) for wholesale verification

• Legal Compliance when required by Australian law

4. Your Rights

• Access/Delete Data: Email info@pokeke.com.au

• Opt-Out of Marketing: Unsubscribe link in all emails

• EU Customers: Contact us for GDPR requests (data may transfer outside EU)

5. Security Measures

• SSL encryption on all pages

• Regular security audits

• Limited employee access to sensitive data

6. Policy Updates

Changes will be posted here with updated "Last Revised" date.

7. Contact Us

For privacy concerns or data requests:
Email: info@pokeke.com.au